Shipping and delivery

Shipping and delivery
We strive to deliver your order as quickly and accurately as possible. In this document, you will find all the information about our shipping and delivery policy.
Processing time
Orders are processed within 1 to 3 business days. As soon as your order has been shipped, you will receive an email with the tracking information.
Delivery
The average delivery time is 3 to 7 business days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.
Shipping method and origin
All orders are shipped directly from our supplier in China. This means that customs duties may be imposed depending on the country of delivery.
Shipping costs
Shipping costs are displayed at checkout. These depend on the weight, destination, and shipping method selected.
Responsibility for shipping
- If the tracking information indicates that the package has been delivered, responsibility lies with the customer.
- Please check your address carefully; errors must be reported within 24 hours of placing your order.
If you have any questions about shipping, please contact us at info@ameliacarolina.com