General terms and conditions

General terms and conditions
These general terms and conditions apply to all purchases made via the website Amelia Carolina, located at Diegemstraat 143 bus011, accessible via info@ameliacarolina.com
1. Applicability
By placing an order, you accept these terms and conditions.
2. Product information
We do our utmost to describe the products accurately and provide up-to-date information. However, typing errors or inaccuracies may occur.
3. Ordering and payment
Orders are processed after receipt of full payment. The available payment methods may vary from country to country. Customers must check for themselves which payment methods are available for their location.
4. Processing and delivery
- Processing time: 1-3 business days
- Delivery time: 3-7 business days (depending on location)
- Shipping is done directly from our supplier in China
5. Returns and cancellations
See our separate return policy for all conditions.
6. Liability
We are not liable for loss or damage during shipping if the tracking information indicates that the package has been delivered. Always check the specified address carefully.
7. Intellectual property
All content on the website (text, photos, logos) is the property of Amelia Carolina and may not be used without permission.
8. Complaints procedure
Complaints can be submitted in writing via info@kristensen-kobenhavn.com. We strive to respond within 5 working days.
9. Applicable law
These terms and conditions are subject to Dutch law.